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Return Policy

 

We want you to be completely satisfied with your purchase from Elite Avenue Store. If you are not, we offer a flexible return policy for most items.

1. Return Eligibility:

  • Items must be returned within 30 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition as received.

2. Non-Returnable Items:

  • Gift cards
  • Perishable items
  • Personalized or custom-made products

3. Return Process: To initiate a return, please contact our customer support team at returns@eliteavenuestore.com. We will provide you with instructions on how to send your item(s) back to us.

4. Refunds: Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

5. Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.